Key Account Manager

An exciting position has become available for an experienced Key Account Manager to join our Sydney team.

About the business

Automated is Australia’s largest independently owned Lighting Control Solutions company, with over 20 years of experience. We specialise in the supply of Philips Dynalite, KNX, Pharos dynamic lighting control, and Automated Perfectplay sports field lighting control products. Offering comprehensive services such as training, programming, and commissioning, we are a Certified System Integrator (CSI) and a preferred Automation Specialist for Philips Dynalite & Steinel. Our diverse portfolio includes projects across all sectors of the market. We take pride in our work, thrive on the dynamic nature of our industry, and foster a close, tight-knit office culture that values creative thinking and a good sense of humour. Join us in this full-time, office-based role.

About the role

As a Key Account Manager, you will be responsible for maintaining and developing long-term relationships with our key clients. You will be working closely with our sales team, technical experts, and customers to ensure the highest level of customer satisfaction. 

Key Responsibilities:
  • Managing and developing relationships with key accounts to achieve sales targets and meet customer needs.
  • Identifying new business opportunities and developing strategic plans to drive growth.
  • Working closely with the sales team to develop and execute account plans and ensure timely delivery of products and services.
  • Building and maintaining strong relationships with customers, providing exceptional customer service and support.
  • Collaborating with technical experts to provide solutions that meet customer requirements.
  • Ensuring accurate and timely reporting of sales activity and forecasts.

Skills and experience

To be successful in this role you will possess, including but not limited to:

  • Proven experience as a Key Account Manager, with a minimum of 3 years’ experience in a similar role.
  • Experience in the electrical industry or related field is highly desirable.
  • Strong communication and interpersonal skills
  • Ability to build and maintain strong relationships with customers.
  • Strong sales and negotiation skills.
  • Exceptional verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Results-oriented with a proven track record of achieving sales targets.
  • Proficient in Microsoft Office 365 and SharePoint.
  • Familiarity with SimPro (or other CRM)

Benefits and perks

We offer:

  • Competitive salary commensurate with experience.
  • Professional development opportunities.
  • Convenient location near St Leonards station.

If you’re passionate about working with a dynamic team that loves what they do, and you possess the ability to manage multiple tasks in an ever-changing work environment, we invite you to apply.

To apply please send a cover letter and your resume in Word or PDF format via the form below.

Max. file size: 4 MB.


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